Bank Mandiri has proudly secured the prestigious title of Indonesia’s Best Transaction Bank at the Euromoney Transaction Banking Awards 2025, reaffirming its leadership in the financial sector.
Yohan Sugiono, Senior Vice President (SVP) of Digital Wholesale Banking at Bank Mandiri, attributed this significant accolade to the bank’s robust performance. He highlighted Bank Mandiri’s healthy financial standing, underscored by strong asset growth, the strategic strengthening of its business ecosystem, and a consistent, large-scale commitment to digital innovation. These factors collectively play a pivotal role in supporting Indonesia’s national economic growth.
Beyond its strategic advantages and highly competitive performance against rivals, Bank Mandiri’s unwavering dedication to continuous innovation and its ability to adapt swiftly to dynamic market conditions were crucial evaluation criteria for the award. Yohan also emphasized that this success is deeply intertwined with the Indonesian government’s policy direction, which prioritizes economic transformation and enhanced national productivity.
“We firmly believe that Indonesia’s economic growth must advance in tandem with accelerated digital transformation. In this context, Kopra stands as an integrated financial solution designed to elevate the quality of customer transaction experiences, encompassing everything from cash management and trade finance to comprehensive value chain services,” Yohan elaborated.
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This relentless digital transformation has propelled Bank Mandiri to an industry-leading position in digital financial transactions. The bank’s three core solutions—Livin’ by Mandiri, Livin’ Merchant, and Kopra by Mandiri—now form a seamlessly integrated closed-loop ecosystem, providing customers with a truly holistic financial service experience.
Highlighting the impact of these platforms, Yohan Sugiono revealed that the Kopra by Mandiri platform successfully managed a staggering transaction value exceeding Rp 22,000 trillion by October 2025. This represents an impressive 22 percent year-on-year (YoY) growth, alongside a transaction volume reaching 1.2 billion, marking a 14 percent increase YoY.
Key differentiating features, such as bulk payment capabilities for up to 50,000 transactions, industry-specific biller personalization, and real-time monitoring for Letter of Credit (LC) and Bank Guarantees, significantly boost business efficiency for customers.
Meanwhile, Livin’ by Mandiri, the bank’s flagship super app, has garnered 35.8 million users, demonstrating a 27% increase YoY by October 2025. This powerful application, under the stock code BMRI, processed a transaction value totaling Rp 3,620 trillion, up 10 percent from the previous year.
Concurrently, Livin’ Merchant continues to be a driving force for MSME digitalization, empowering over 3 million merchants. Notably, 62% of its users are located outside major cities, leveraging advanced features such as multi-outlet management, integrated F&B systems, QR Table ordering, and direct stock ordering from distributors within the robust Bank Mandiri ecosystem.
Livin’ Merchant has also achieved remarkable growth, reporting a 166 percent increase in transaction value and a 172 percent rise in transaction volume compared to the previous year.
Bolstered by its exceptional performance and consistent innovation, Bank Mandiri is committed to continuously enhancing the capabilities of all its digital services. This strategic focus ensures that the bank’s offerings remain aligned with the evolving needs of society and the dynamic business world. These efforts resonate perfectly with President Prabowo Subianto’s Asta Cita, which champions accelerated economic transformation, increased national productivity, and the robust strengthening of productive sectors.
“We are profoundly grateful for this esteemed award. This achievement serves as powerful motivation for us to forge ahead with the spirit of ‘Sinergi Majukan Negeri’ (Synergy to Advance the Nation), delivering unparalleled services, and solidifying Bank Mandiri’s pivotal role as a primary driver of the national economy,” Yohan concluded.
Summary
Bank Mandiri telah meraih penghargaan prestisius “Indonesia’s Best Transaction Bank” pada Euromoney Transaction Banking Awards 2025, menegaskan kepemimpinannya di sektor keuangan. Pencapaian ini didorong oleh kinerja keuangan yang kuat, penguatan ekosistem bisnis, dan komitmen besar terhadap inovasi digital. Dedikasi bank terhadap adaptasi pasar dan dukungannya terhadap transformasi ekonomi nasional juga menjadi faktor kunci.
Keberhasilan ini didukung oleh tiga solusi digital utamanya: Kopra by Mandiri untuk perbankan korporat, Livin’ by Mandiri sebagai super aplikasi ritel, dan Livin’ Merchant untuk digitalisasi UMKM. Platform-platform ini menunjukkan pertumbuhan signifikan, dengan Kopra mengelola nilai transaksi lebih dari Rp 22.000 triliun dan Livin’ mencapai 35,8 juta pengguna per Oktober 2025. Bank Mandiri berkomitmen untuk terus meningkatkan layanan digitalnya, memperkuat perannya sebagai pendorong utama perekonomian nasional.
