The Minister of Finance, Purbaya Yudhi Sadewa, recently stirred discussion by criticizing the Financial Services Authority (OJK), humorously labeling the institution as “lazy” in addressing public complaints. This pointed remark came during the Kadin 2025 National Leadership Meeting in Jakarta on Monday, December 1st, where Purbaya was responding to concerns raised by a member of the Indonesian Chamber of Commerce and Industry (Kadin) regarding OJK’s role and efficacy.
“In my opinion, OJK is indeed somewhat lazy,” Purbaya candidly quipped, further emphasizing his lighthearted yet critical view of the financial watchdog’s performance. His comments resonated with a preceding complaint from the Kadin member representing the women’s empowerment division. This member had highlighted numerous cases where women faced complex financial issues, arguing that OJK’s support in these situations was often perceived as insufficient.
Illustrating the severity of these issues, the Kadin member provided a stark example of citizens encountering significant hurdles when trying to withdraw their savings. These funds were critically needed for medical treatment, yet banks cited various constraints that prevented their disbursement. Such scenarios underscore the urgent need for a more responsive financial oversight body.
Minister Purbaya acknowledged the recurring nature of such incidents, stating, “Cases like these have indeed happened repeatedly. When I was at the Deposit Insurance Corporation (LPS), I closely monitored them.” This personal insight from his previous role added weight to his understanding of the systemic challenges faced by the public.
Assuming his current influential role as Chairman of the Financial System Stability Committee (KSSK), Purbaya pledged to personally follow up on these grievances. He expressed his expectation for OJK to enhance its responsiveness in the future. “I will instruct OJK to work harder in addressing these kinds of issues,” Purbaya affirmed. “I will relay these complaints to the KSSK to ensure they become more responsive.”
When approached for confirmation regarding these statements, Friderica Widyasari Dewi, OJK’s Chief Executive of Financial Services Business Conduct, Education, and Consumer Protection, responded by questioning Katadata about the specific aspects of the complaints raised by the former LPS boss. However, Dewi has yet to provide a comprehensive explanation regarding OJK’s official response to the minister’s critique and the public’s concerns.
Summary
Menteri Keuangan Purbaya Yudhi Sadewa mengkritik Otoritas Jasa Keuangan (OJK) sebagai “agak malas” dalam menangani keluhan masyarakat. Pernyataan ini disampaikan dalam Rapat Pimpinan Nasional Kadin 2025, menanggapi keluhan anggota Kadin tentang kurangnya dukungan OJK terhadap kasus-kasus keuangan kompleks yang dialami perempuan, termasuk kesulitan menarik tabungan untuk pengobatan. Purbaya mengakui bahwa insiden serupa telah berulang kali terjadi.
Sebagai Ketua Komite Stabilitas Sistem Keuangan (KSSK), Purbaya berjanji akan menindaklanjuti keluhan tersebut dan menginstruksikan OJK untuk lebih responsif. Ia menegaskan akan menyampaikan aduan ini kepada KSSK agar OJK bekerja lebih keras dalam mengatasi isu-isu terkait. Hingga kini, pihak OJK belum memberikan penjelasan komprehensif mengenai tanggapan resmi mereka terhadap kritik menteri tersebut.
