What is E-Government, Definition, Objectives and Benefits

Lovata Andrean

What is E-Government, Definition, Objectives and Benefits

Rancakmedia.com – Do you know what E-Government is? If not, let's look at the article that we have provided below so that you get all the information.

Era 4.0 in industry, also known as four point zero, is the result of widespread digitalization across different sectors, marking the fourth phase of the industrial revolution that began in the 18th century.

The company Gojek, which allows users to purchase everything from transportation to food with a single click, is a prime example of the fourth industrial revolution currently underway in Indonesia.

This is also the driving force behind the introduction of e-government, the aim is to make society easier and find digital solutions to pressing problems.

The main motivation for developing E-Government is the desire to increase community involvement with government and to improve the quality of that involvement. But as a developing country, Indonesia faces challenges that may prevent widespread digitalization.

What is E-Government

E-government (electronic government) is an effort to modernize and streamline government processes through electronic and digital communication and information systems.

In other words, E-Gov is a way for the government to use information technology to function as a source of information and services for its people in the field of business and other issues that are still related to the government.

To improve internal efficiency, provide public services, and facilitate democratic government procedures, e-Gov can also be used by the legislative branch, judicial branch, and public administration.

Models in E-Government

There are four different models that E-Gov has, each of which can be identified based on its intended function. The following is an easy-to-understand breakdown of the many types of E-Government models.

Government-to-Citizen (Government-to-Customer)

The model, better known as the unidirectional flow of government services and information to the general public, is referred to by the abbreviation G2C.

Services in this category include services related to civil documents such as tax returns, job vacancies, health insurance, passports, immigration, scholarship applications, and disaster management which can be completed online.

Benefits of this model include increased service and the ability to access services whenever needed (around the clock, seven days a week).

Despite its apparent benefits, this model has a major weakness, a lack of dialogue and contact between the government and its people.

Government-to-Business

The G2B model provides the information necessary for businesses to begin exchanging information with governments. This model is expected to facilitate the sale of products and services to the government, which in turn will help government e-procurement applications.

The model is equipped with data on corporate taxation, business prospects, company formation, and pre-existing government regulations that affect business operations.

Government support for this model means better government administration and more open lines of communication with government business and industry.

Government-to-Government

This model enables efficient sharing of internet data and information between government entities in different countries.

Data about services and imports, labor statistics, scholarships, financial aid, and international and national trade are all available through this G2G model.

With G2G, governments can share their services openly with each other, which is very useful when it comes to the rules and laws that different countries are responsible for.

Government-to-Employee

This E-Gov model, dubbed G2E for government to employee, not only serves the general public but also services that work for the government.

BPJS health and BPJS employment are two E-Gov services that seek to make life easier for employers and workers.

Advantages and Disadvantages of E-Government

Using E-Government has its own advantages and disadvantages. What are they? The following is the explanation:

Advantages of E-Government

The following are the advantages of E-Government, namely:

  1. The goal is to make government a more useful resource for everyone who interacts with it. It is hoped that E-Government will enable increased productivity and effectiveness in government services
  2. To build a government free from corruption and similar behavior, it is necessary to increase openness, control and accountability of state officials
  3. Save government management costs by reducing paperwork, meetings, and other interactions
    People can access services at their convenience, rather than having to wait for working hours, by going online
  4. Transparency can help the government's relationship with the community, its workforce, and its business partners
    There is room for improvement in the effectiveness of government services
  5. Success in implementing good company policies

Disadvantages of E-Government

The current implementation of E-Government definitely has its drawbacks, and here are some of them.

  1. There is still a lack of information culture in government. As a result, many individuals take advantage of information by making data access difficult
  2. Many government employees do not have a documentation culture. In today's digital era, paper notes are becoming obsolete due to their large size. Instead, all records are stored digitally
  3. The government's inability to fully exploit the benefits of IT stems in part from a scarcity of competent personnel
  4. Information censorship prevents the general public from learning about electronic existence
  5. It is very expensive to build a fully functional web infrastructure

Goals and Benefits of E-Government

E-Government is useful because it helps create a more transparent and responsive government. With the help of E-Government, not only will citizens have easier access to relevant data, but government operations will become more efficient and responsive to citizens' needs.

The objectives of E-Government development, as described by Indrajit (2005), are as follows:

  1. Through E-Government, the government hopes to provide the public with easier access to government services and a wider choice of highly relevant information.
  2. Increased information in government allows citizens to learn more about government initiatives and programs while also giving them more of a voice in the government's decision-making process.
  3. More public support and community involvement in policy making. Community expectations for openness and democracy in decision making can be realized with strong involvement.
  4. Replaces traditional methods of providing public services, when citizens have to physically go to government buildings to get the data or information they need. E-Government expands citizens' potential entry points.

The following are some of the benefits claimed by Indrajit (2002) that a nation will gain from adopting an E-Government system.

  1. Improving the efficiency and efficacy of government services in all aspects of state life, for the benefit of its constituents (society, business and industry).
  2. Increase the level of openness, oversight and government responsibility to practice good governance.
  3. Reducing much of the time and money spent on paperwork, relationships, and interactions between the government and its constituents.
  4. This will allow the government to connect with new constituents thereby generating more money.
  5. Building a new social order that is able to overcome problems in accordance with global shifts and developments.
  6. Including citizens and other stakeholders as creators of equal and democratic communities in the process of developing public governance.

Development of Digital Government Implementation

Flexible and dynamic strategic planning is necessary for an effective E-Government structure. The following are the stages of the E-Government development plan, as described by Indrajit (2002):

  1. Access to an adequate data communications network, including infrastructure development for the development of reliable data communications access infrastructure, resource empowerment, or collaboration with the private sector or community to provide simple, comfortable and cheap data communications access.
  2. Human resource training in the use of information and communication technology to support the operationalization of E-Government; education and training of information and communication technology functional personnel to increase their professionalism, providing career certainty and adequate welfare for information and communication technology professionals, these are all aspects of human resource development needed to manage E-Government.
  3. Software development, among others, as follows: utilizing coordination between agencies and internal agencies in the creation of software needed to support E-Government in general, strengthening coordination between agencies and internal agencies in the creation of superior software, strengthening the legality of software, empowering or collaboration with various other parties, and development of software that meets all these requirements.
  4. Supporting E-Government through database and knowledge development, including but not limited to: empowering or collaborating with various parties in developing databases and knowledge bases, developing the knowledge base required for operations and
  5. Sustainable E-Government development, and strengthening inter- and internal-agency coordination in database development.
  6. The construction of an E-Government development unit within each agency and the stability of inter-agency collaboration requires the development of an organizational structure and a set of work processes that support E-Government.
  7. Ratification of laws and establishment of policies intended to encourage the use of E-Government in each region.
  8. Development and coordination of information services that can help create a competitive society and attract investment to the region, such as maintenance and upkeep of hardware and networks, software, management of internet portals (one-stop service websites), databases and knowledge bases

FAQ

Examples of question and answer sentences regarding what E-Government is, namely:

What are the Barriers to E-Government?

There are challenges that must be overcome in implementing e-government. The first is the lack of a shared government data and information culture, which has prevented the integration of many corporate activities. The lack of universally accessible information and communications technology infrastructure is a further challenge.

When Did E-Government Appear?

The term e-government began to appear in the 2000s, since this year the internet has been widely known and used by the government and business world, but not many government agencies have websites, even at the department level. In 2001, through Presidential Instruction no. 6 of 2001 concerning Telematics.

Conclusion

E-Government (electronic government) is an effort to modernize and streamline government processes through electronic and digital communication and information systems.

In other words, E-Gov is a way for the government to use information technology to function as a source of information and services for its people in the field of business and other issues that are still related to the government.

That's the article about what E-Government is, hopefully the article above can be helpful and useful for all of you!

Also Read

Share:

Lovata Andrean

Hi, I'm Lovata, I'm not Ai but I am a content writer for SEO, Technology, Finance, Travel, Cooking Recipes and others. I hope this can be useful for all my friends. Thanks