Telkom Has Repaired the Jasuka Sea Cable and Network Returns to Normal

Rancakmedia.com - PT Telkom Indonesia (Persero) Tbk announced the repair of the Jasuka underwater cable communication system or SKKL (Java-Sumatera-Kalimantan) ahead of the original target time.

"Alhamdulillah, currently the Jasuka underwater cable has recovered and is serving telecommunications traffic normally so customers can experience the best digital experience from various TelkomGroup services," said Vice President of Corporate Communication Telkom Pujo Pramono in a written statement received in Jakarta, Tuesday (5/5/2019). 5). 10/2021).

Pujo expressed his appreciation for the support of various parties who have assisted in the process of connecting the underwater cables. Thanks also go to customers who continue to trust and are loyal in utilizing TelkomGroup services, one of the businesses under the auspices of BUMN.

Telkom will continue to analyze traffic and services to ensure that the quality of service perceived by customers remains good. “Customer satisfaction is our priority, therefore we will continue to ensure the reliability of infrastructure, network and service quality. This TelkomGroup service is expected to be able to support various customer needs that are loaded with digital technology because in our opinion digitalization on various sides can make Indonesia even better," said Pujo.

Telkom's Jasuka (Java-Sumatera-Kalimantan) undersea cable communication system has recovered and resumed regular operations on Monday (4/10/2021) at 05.30 WIB.

The previous day, the reconnection of the disconnected cables on the Batam-Pontianak route had also been completed, ahead of the initial target time of a month.

This cable broke in mid-September and caused disruption to Indihome and Telkomsel internet services in almost all of Indonesia starting September 19. The disturbances continued, in some places, for more than three days.

Conclusion Regarding the Repair of the Jasuka Cable:

Telkom's Jasuka (Java-Sumatera-Kalimantan) undersea cable communication system has recovered and resumed regular operations on Monday (4/10/2021) at 05.30 WIB.

This cable broke in mid-September and caused disruption to Indihome and Telkomsel internet services in almost all of Indonesia. The disturbances continued, in some places, for more than three days. The cable was reconnected on the Batam-Pontianak line ahead of the initial target time of a month.